Frequently asked question

Here are some of our frequently asked questions - please feel free to drop us an email or contact us on Facebook or Instagram if you have any other queries. We are only too happy to help. 

SHIPPING

We aim to deliver within 7 days of your order.

KERERU GOODS, HIDES + SHEEPSKIN SHIPPING

Shipping is available at the buyers risk and only available in New Zealand.

We will package and box plants & goods with love and care and also have them labelled well so couriers are aware they are moving fragile, live plants.

There is a $25 flat rate NZ wide for shipping.

Shipped items are sent out every Tuesday, cut off is 1pm. 

RETURNS & EXCHANGES

We do not accept any returns or changes due to the delicate nature of indoor plants and the goods we provide. We are happy to answer your questions and assist you as much as possible before your purchase. Purchases are then final.